Services
From strategy to implementation — and beyond
Consulting, implementation, custom development, integration, AI and IoT, analytics, training and long-term support — everything you need to run your business on Zoho, from one authorised Zoho partner.
What we do
End-to-end Zoho services.
Zoho Consulting
Strategy before configuration
We study your business processes, identify gaps and design the right Zoho architecture before anything is configured — so you buy and build only what you need.
- Process study
- Gap analysis
- Solution architecture
- App selection
- Implementation roadmap
Zoho Implementation
Configured for how you work
Configuration, data migration and go-live for Zoho ERP, Zoho Books, Zoho Inventory, Zoho CRM and more — set up for GST, e-invoicing, branches and your approval workflows.
- Zoho ERP
- Zoho Books
- Zoho Inventory
- Zoho CRM
- Data migration from Tally & spreadsheets
- Go-live support
Custom Development
When standard software isn't enough
Custom applications, modules and portals on Zoho Creator and Zoho Catalyst, Deluge scripting, widgets and custom functions that extend Zoho to fit your exact process.
- Zoho Creator apps
- Zoho Catalyst applications
- Deluge & custom functions
- Widgets
- Customer & vendor portals
Integrations
Connect your business stack
Connect Zoho with banks, payment gateways, e-commerce platforms, production software, weighbridges and other systems through Zoho Flow and APIs.
- Zoho Flow
- REST APIs
- Payment gateways
- E-commerce
- Production & machine software
AI Agents & IoT
Intelligent automation
Zia AI agents that automate routine work across Zoho apps, and Zoho IoT solutions that bring machine and sensor data from the shop floor into your business systems.
- Zia AI agents
- Workflow automation
- Machine monitoring
- Sensor integration
Reporting & Analytics
Data that drives decisions
Zoho Analytics dashboards that combine data from CRM, ERP and Books — so owners, finance and production heads see the numbers that matter, live.
- Owner dashboards
- Cross-app reporting
- KPI tracking
- Automated reports
Training
Your team, confident on Zoho
Role-based user and admin training for every implementation, plus Zoho Books certification courses through Workfigure Academy, our authorised training institute.
- End-user training
- Admin training
- Training material
- Workfigure Academy courses
Support & Managed Services
We stay after go-live
Hypercare after launch, then ongoing support, health checks and enhancements — or we take over and fix a Zoho setup done by someone else. Existing customers reach our support desk on +91 92409 25725.
- Hypercare
- Support plans
- Health checks
- Enhancements
- Takeover of existing setups
Methodology
How every project runs.
Discovery
We map your business, workflows and gaps — on site where it matters.
Solution design
Architecture, app selection, customisation plan and roadmap.
Build & test
Configuration, development, functional and integration testing.
Migrate & go live
Data migration, user acceptance and a planned go-live.
Train
Role-based training for every user, from admin to shop floor.
Hypercare
Close support in the weeks after launch.
Support
Ongoing support plans and enhancements.
Improve
Regular reviews to add automation, AI and analytics.
FAQ
Questions about our Zoho services.
What does a Zoho implementation include?
Requirement study, solution design, configuration, customisation, data migration, testing, user training, go-live support and a hypercare period. You get a fixed-scope proposal before work starts.
Do you provide support after go-live?
Yes. After hypercare we offer ongoing support and enhancement plans, so the team that built your system keeps improving it as your business changes.
Can you take over a Zoho setup done by someone else?
Yes. We review the existing setup, fix what's broken, clean up data and configuration, and take over ongoing support.
Do you train our team?
Every implementation includes role-based training for admins and users. Workfigure Academy, our authorised training institute, also runs Zoho Books certification courses.
Not sure where to start?
Tell us what you're trying to improve. We'll recommend the right service, approach and Zoho applications for your business.